Privacy Policy

At Seshme Pty Ltd ACN 621 234 526, we are committed to protecting your personal information. This privacy policy outlines important information for your use of our Website and Service. By accessing and using our Website, you acknowledge that you have read and understood this privacy policy. If you have any concerns about this privacy policy, you should not access or use this Website or our Service. You should also review our terms of use. Capitalised terms in this privacy policy have the meaning set out in our terms of use.

  1. Personal information
    • 1.1 Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.
  2. Collection of personal information
    • 2.1 We collect personal information for the purpose of conducting our business as a fitness session booking and payment system for members and personal trainers, including where you have provided information to us by:
      • registering or subscribing to our Website;
      • placing an order through us;
      • providing your account details;
      • providing feedback; and
      • contacting us.
    • 2.2 The personal information that we collect may include:
      • your name and contact details including phone number, email address, residential address or mailing address;
      • your payment details;
      • purchase history;
      • scheduling information, fitness information and feedback; and
      • any other personal information collected in the course of completing a transaction or that you provide to us.
    • 2.3 We may also collect information that you provide when you create your profile on the Website, which may include a user name and photo, and information that you provide when you register for a session, including the time and location of that session.
    • 2.4 If you provide personal information of third parties to us, you must inform the third party about our privacy policy and your provision of their personal information to us.
    • 2.5 Our Website may contain links to third party websites. They may have their own privacy policies and we are not responsible for their treatment of your personal information.
  3. Use of personal information
    • 3.1 We collect, hold and use your personal information to sell and promote our products and services to you, to improve the range of our offerings, maintain and develop our business systems and to assist in responding to your feedback or enquiries.
    • 3.2 We disclose personal information we collect for purposes which are incidental to the sale and promotion of our goods and services to you. We may also disclose your personal information to service providers who assist us in our day-to-day business operations.
    • 3.3 Our Website is designed so that you can share information about your sessions. When you create a booking for a session, your profile details, including the user name you select and the profile photo that you upload, and the time and location of the session will be visible to other Website users, including unregistered users. We welcome feedback on this social sharing functionality as we continue to develop our Website.
    • 3.4 When you provide payment information to us, we send this information to our payment provider, which will store this information to allow us to charge your session bookings to you. We do not store any of your payment details except your name on card and last 4 digits of your card number.
    • 3.5 Your personal information may be provided to third parties that provide services to us, including companies providing services relating to our Website platform, payment gateway, financing for your purchase, logistics and technology support. This may require providing your information to third parties located outside Australia. We also use a cloud hosting service which stores information outside Australia.
    • 3.6 We may collect, hold, use and disclose your personal information for other purposes which are within reasonable expectations or permitted or required by law.
    • 3.7 You may at any time opt-out of receiving marketing material by contacting us at seshmefitness.com.au or by following the unsubscribe instructions on any marketing communication you receive from us. You accept that on receipt of your instructions to opt-out of receiving marketing material, removal from any marketing distribution lists may take several business days following the date of your request.
    • 3.8 When no longer required by us, unless required by law to retain it, reasonable steps will be taken by us to destroy or de-identify your personal information in a secure manner.
  4. Accessing your personal information
    • 4.1 You have a right to access and/or correct your personal information, subject to exceptions allowed by law. If you would like to do so, you may do so in writing by contacting us at seshmefitness.com.au. We reserve the right to charge a reasonable fee for searching for, and providing access to, your information on a per-request basis. We may require reasonable proof of your identity before providing access to, or correcting, information.
  5. Cookies and data
    • 5.1 In order to improve your experience on our Website and for the purposes of marketing our services on other websites you may visit, we may use cookies, pixel tags or similar functionality. You may disable the use of cookies via your internet browser’s settings, but this may remove some functionality within the Website.
    • 5.2 Our Website uses Google Analytics, a website service that enables the tracking of user analytics including but not limited to browser information, operating system information, pages viewed while browsing the Website, website session times and referring website addresses, and enables us to help understand website traffic and usage. Information about you regarding your web usage behaviour is held by Google and is subject to its privacy policy which can be viewed here.
    • 5.3 We may also use other third party providers. You can opt out of a third-party vendor's use of cookies, or the collection and use of information for ad targeting, by visiting theNetwork Advertising Initiative opt out page or AdChoices.
  6. Changes to this privacy policy
    • 6.1 These Terms may be updated from time to time. You should check the Website for any changes. Changes are effective as soon as they are updated on the Website. By continuing to use our Website and Service, you acknowledge that you have accepted the change.
  7. Contact details
    • 7.1 If you have any enquiries about this privacy policy, contact us at info@seshmefitness.com.au.